PDI

PDI 交付前检验

PDI 新房检验是买家在收楼前第一次参观未来新家的好机会。PDI 能让买家预先检查室内装潢以及各个系统或设备是否正常运行。我们的客户服务代表将为您介绍和讲解新屋检验的流程以及安省的 Tarion Statutory Home Warranty 新屋保险计划。

Appointment of Delegate

委派代表

若您需要委派代表代替您作收楼前验房,请点击这里填妥 Appointment of Designate 表格。

Form

Appointment of Designate

委派代表

若您需要委派代表代替您作收楼前验房,请点击这里填妥 Appointment of Designate 表格。

Form

Occupancy Letters

当您认购 Concord Adex 公寓楼花时,Agreement of Purchase and Sale 合约中已提供预期入住日期。当建筑工程接近尾声,一份更具体的入住通知书将以邮递方式寄往您的住址。 若您的通讯地址已更新,请务必及时通知 Concord Adex 销售团队 。

Firm Occupancy

Firm Occupancy 即代表业主可以拎包入住的日期,也称为入住日或使用权起始日。当天,您的代表律师将向 Concord Adex 代表律师递交所有签署文件和支票。当开发商代表律师确认过所有文件和资金到位并无误,客户服务中心就将向业主递交房门钥匙。 业主的钥匙包裹将于 Firm Occupancy 日起存放于您所购置的公寓的大堂处等待领取(仅限办公时间领取钥匙)。若业主本人未能领取钥匙,可参考以下选项:委托代理人(Power of Attorney), 或者 业主代表律师应填妥表格 -- Key Release Direction Form,好让业主指定的亲属或朋友前来领取。 注意事项: 领取钥匙包裹时,请携带有照片的身份证件。

Final Closing

房屋交付日是大楼注册登记的日期,也就是产权交割的日期。 房产交割往往在获得入住许可后 2 - 6 个月进行。您的律师将通知您具体房屋交付日期。 全部抵押贷款资金必须于交付日到位。

Statutory Warranty

法定新屋保险

当您进行 PDI 交付前检验时,您将获取一份 Certificate of Completion and Possession (CCP) 以及 Tarion Homeowner Information Package (HIP)新屋保险资料。一旦房屋获得入住许可,Tarion 会为开发商提供完工和接收证(CCP)。CCP 中含有新屋保养单号码,并提供具体的入住日期(入住日或使用权起始日)。HIP 文件提供有关新屋保养计划的资料。

Warranty Request

保养服务

客户服务中心将在入住后首两年内回应有关公寓保养的服务请求。根据 Tarion 房主信息资料中所述,我们只接受业主在在适用期间所递交的正式书面请求。向 Tarion 提交保养申请最简单,最方便的方式是通过 myhome.tarion.com。您也可以通过快递、邮件或电子邮件发送到 info@Tarion.com将表格提交给 Tarion。

您提交给 Tarion 的每份表格的副本也应发送至客户服务中心,以便我们可以修复或以其他方式解决该项目。

Emergency Exceptions

紧急情况

虽然 Tarion 对于提交保养请求的时间有限制;但是 Concord Adex 将在发生紧急情况时做出特殊处理,并将这些视为优先事项。

紧急情况的一些例子包括但不限于:10 月 15日 至 5 月 15 日间全面停止供暖,卫生洁具失水,渗漏,全面停止供电以及内墙和天花板上的主要渗水。

在保养期内,我们建议您不要在未联系我们之前进行任何维修工作,而需先经过我们做出评估后采取措施。未经我们评估而完成的维修将导致您的保养单失效。Concord Adex 不会对业主自主安排的应急维修开销负责。

您的大楼空调将于 5 月 15 日至 9 月 15 日间开放。在此期间和入住第一年期间,若空调完全不运作,应立即报告情况。请使用 Emergency Request Form(可从您的礼宾服务处获取)报告。我们将尽最大努力加急处理您的维修请求。如果您在 30 天或年终保修表格中报告问题,则适用正常的 120 天维修期。

如果发生紧急情况,请立即通知大楼礼宾服务。

Utilities

水电供应

每个家庭的用电量都是单独计量的,业主将收到使用费明细。在您的入住过程中,您的代表律师将为您提供必要的表格,以建立连接和账单更改。

业主的电费账单起始日期为入住日期(入住日/持有日)。水电开支的例子包括照明,插座,加热/冷却和电器的使用。您将在您的公司入住日期(入住日期/持有日期)承担您家庭水电的责任。

水将按批量供应; 您不必安排连接服务。 这些费用包含在您的公寓管理费用中。

Communications

通讯服务

Concord Adex 与业界的领导者合作,为您提供最先进的通信技术与最优质的服务。

更多信息会在您的PDI新屋检验之前,通过邮件方式寄给您。

Mail

邮箱

您的邮箱位于大楼前台大厅内,并标有您的套间号码。业主可以在成交通知书或 Certificate of Completion and Possession 过户证书信函上查找新住址。

请联系加拿大邮政局查询地址变更流程。表格可以在加拿大邮政局的任何地点或 canadapost.ca 的网页上找到。您也可以通过 smartmoves.ca 以电子方式填写地址通知单的更改。

Exchange 地址: 90 Queens Wharf Road, Toronto, O.N. M5V 0J3

Elevator Booking

电梯预留

若需要因搬家或送货而预留电梯,请在正常办公时间与您的物业管理公司或大堂礼宾沟通预约。

电梯预留按照先到先得顺序进行。建议您在搬家日期前至少四十八小时联系物业管理预留电梯。

当搬家公司到达时,我们的协调员将把他们引导到装卸码头区域,在那里他们可以停放车辆并继续搬运或交付。 您的搬家或货运公司应在搬运完毕后清除所有纸箱。

业主在 PDI 新房检验所获得的 Information Guide to Firm Occupancy Procedures 资料中包括如何搬入新家的具体流程。

Homeowner Manuals

Appliance Manuals

Each of the quality appliances in your unit come with a manual on proper operation, care and maintenance. We recommend that you read each manual and follow the instructions therein. Warranty documents can also be found in your appliances manuals. It is the Homeowner’s responsibility to send these completed documents to the manufacturer.

Please read each of your user manuals before using your appliances. The appliance manuals were provided to each homeowner at Interim Closing. For your reference, the user manuals are also available for download below. Any warranty issue must be taken up directly with the supplier, as noted in the chart below.

Apppliance Supplier Supplier Telephone Number
Cooktop, Dishwasher, Refrigerator, Built-In Oven, Microwave, Range Hood, Washer, Dryer Tasco Telephone: 289-748-0322 ext 1092 1-866-848-6767

Email: builder.customerservice@tasco.net

Your appliance model number and serial number will be required. There will be no service fee to any warrantable problems reported within the first year.

If you require further assistance, please refer to page 10 of the Interior Finishes Manual on other manuals tab.

Standard Appliances

  • AEG Built-in Oven

    PDF
  • AEG Dishwasher

    PDF
  • AEG Cooktop

    PDF
  • AEG Range Hood

    PDF
  • Liebherr Refrigerator-Freezer

    PDF
  • Panasonic Microwave

    PDF
  • Whirlpool Dryer

    PDF

30" Appliances

  • AEG 30" Built-in Oven

    PDF
  • AEG 30" Cooktop

    PDF
  • Liebherr 30" Refrigerator-Freezer

    PDF
  • AEG 30" Range Hood

    PDF

Other Manuals

  • Exchange Interior Finishes Manual

    PDF

Ventilation

The management of interior humidity is the responsibility of the owner. Maintaining acceptable moisture levels within your home prevents condensation which can cause damage to components within the home.

Condensation occurs when the indoor air moisture contacts cold surfaces, such as window glass, water supply pipes and toilets. It appears as water droplets. Condensation on interior window surfaces is common during the cold season & is usually the result of humid conditions created within the home combined with exterior climatic conditions. Condensation is not considered to be a warranty issue. If you see condensation it is advisable to immediately wipe it up.

We create moisture in our homes from cooking, laundry, bathing etc. The indoor humidity level is controlled by the occupant. It is crucial that the occupant regulate proper humidity levels within the home to prevent damage to other components, such as window sills. This can be achieved by ventilation & air circulation.

Ventilate to remove excess moisture in the air:
Kitchen Hood Fan should always be used when cooking, especially when boiling or steaming foods.
Bathroom Fan should be on during bathing or showering & remain on for at least 20 minutes afterwards.
Fan Timer Switch will operate the bathroom fan on a timed schedule. It should be set to run the minimum recommended 2-4 hour sessions every day.
Please note that during higher humidity summer days the fans may need to be run more often.

Increase Air Circulation
The corridor air coming into your suite via the gap around your suite entry door is a source of fresh air & helps maintain the air circulation in your suite. It also serves as a safety feature. If a fire occurs in the building the corridor fresh air units are immediately disabled so that the smoke does not enter into the suite. We recommend that you do not install any type of weather stripping or attempt in any way to block this air movement.

To allow for even air circulation throughout the suite, open the window coverings daily, keep window sills clear, open room doors &, when suitable, open windows.

Maintenance and Repairs

Condensation

What is condensation and why does it occur?

The air in your condo naturally contains moisture. This invisible moisture allows you to live comfortably in your unit. The moisture can become a problem if condensation occurs on surfaces in your condo. This occurs most commonly on windows during the winter because the windows are colder than the air temperature in your condo. Cold air cannot hold as much water or moisture as warm air. As warm air in your unit moves toward the windows the air cools. The moisture that was once invisible in the warmer air condenses on the colder window and is seen as tiny water droplets.

You may notice that condensation primarily occurs around the edges of the interior pane of glass in your window. This is because the metal frame around the window is conducting cold from outside, cooling the edges of the window pane and leaving the middle of the pane warm. These cooler edges are normal and not considered a defect in the window materials or installation.

Where does the moisture in my condo come from?

You produce moisture simply by breathing and perspiring but many of your daily activities will also increase the amount of moisture in your home. Cooking, cleaning, laundry, dishwashing, bathing and keeping house plants all contribute to increased amounts of moisture.

In addition to the moisture producing activities you perform in your home, the building materials in a newly constructed condo contain moisture that will be released during the first heating season. Temporary condensation may occur within the first year after construction because of the drying of these materials. Also, condensation may occur at the beginning of the heating season due to the release of moisture that has collected over the summer months when the humidity levels are higher. As the winter heating season continues the excess moisture will be eliminated. Temperature fluctuations throughout a winter season can cause condensation especially if there are drastic changes in temperature.

How can I eliminate the condensation in my unit?

Here is a list of things you can do to reduce condensation in your unit:

  1. Moisture reduction
    • Do not hang clothes to dry in-doors.
    • Do not use a humidifier.
    • Cover all pots and pans with lids while cooking.
    • Have shorter, cooler showers.
    • Regularly clean the lint trap in your dryer.
    • Run only full loads of dishes in your dishwasher and use the drying setting.
    • Limit the number of plants you keep in your unit.
    • Run a dehumidifier if necessary.

  2. Increase Air Circulation
    • Make sure that your window coverings are open during the day so that air can move over the surface of the window.
    • Hang window coverings to allow for adequate space between the coverings and the window surface. This ensures that even when the window coverings are closed air can still circulate between the covering and the surface of the glass.
    • Make sure the window sill is clear of objects.
    • Keep doors to all rooms open to allow even circulation of air throughout the unit. (Except bathroom doors when bathing, see below).

  3. Increase Ventilation
    • Use kitchen exhaust fans while cooking especially when boiling or steaming foods.
    • Run the bathroom fan during and at least 20 minutes after your shower to vent the remaining steam. Do this with the bathroom door closed.
    • Ensure that the fan in your Fan Coil Unit (FCU) runs for at least two 4-hour periods/day.
    • Clean exhaust vents and grates and lint traps regularly.

Ventilation

Exhaust Fans

The range hood and exhaust fans, provided in the kitchen and bathrooms, respectively, should be used to remove lingering odors and excess moisture in the air which can cause condensation.

If there is more than one bathroom, there is one exhaust fan motor with a switch for the fan in each bathroom. The fan can be turned on and off in each bathroom. Your kitchen fan should be used whenever cooking on the stove to avoid lingering odors and to lessen grease build up on kitchen surfaces. Air is vented to the exterior of the building. The filter should be cleaned periodically following the instructions outlined in the appliance manual.

Fan Coil Unit

Your suite is equipped with a fan coil unit (FCU). Your FCU has a filter which will need to be replaced every two months during the first year of possession and quarterly thereafter. Filters can be purchased from Property Management. Failure to replace the filter regularly may result in invalidation of the Statutory Warranty. Property Management will maintain your fan coil unit twice a year.

Corridor Air

As you will notice, there is a gap around the door jamb of your suite entry door. This gap is not a deficiency. We recommend that you do not install any type of weather stripping around the suite entry door. This gap serves as one of the only sources of fresh air and helps maintain the air circulation in your suite, which in turn assists in preventing condensation. The corridor air also serves as a safety feature in the event of fire. If a fire occurs in the building, the corridor fresh air units are immediately disabled, so that the smoke does not enter into the suite.

Seasonal Maintenance

It is important to maintain your home on a regular basis. It is recommended that you follow the steps outlined below to follow a concise seasonal maintenance program.

Spring (March, April, May)

  • Replace FCU filter
  • Test and reset ground fault circuit interrupter (GFCI)
  • Test smoke alarms and carbon monoxide detectors
  • Check caulking for air and water leaks
  • Check windows and screens are operating properly

Summer (June, July, August)

  • Replace FCU filter
  • Inspect air conditioning
  • Check sealing around windows and doors
  • Test and reset ground fault circuit interrupter (GFCI)
  • Test smoke alarms and carbon monoxide detectors
  • Check exhaust fans
  • Inspect doors and locks

Fall (September, October, November)

  • Replace FCU filter
  • Check exterior features
  • Check caulking for air and water leaks
  • Check clothes dryer vent
  • Test and reset ground fault circuit interrupter (GFCI)
  • Test smoke alarms and carbon monoxide detectors
  • Check windows and screens
  • Check weather stripping on all exterior doors and balcony doors
  • Check sealing around windows and doors
  • Check for condensation and humidity

Winter (December, January, February)

  • Replace FCU filters
  • Test and reset ground fault circuit interrupter (GFCI)
  • Test smoke alarms and carbon monoxide detectors
  • Check exhaust fans
  • Check inside surfaces

Forms

  • 30-Day Warranty Form

    PDF
  • Year-End Warranty Form

    PDF
  • Second-Year Form

    PDF
  • Appointment of Designate Form

    PDF

Solicitor Information Form
This form was mailed to you in your Information Guide to Pre-Delivery Inspection Package prior to your Pre-Delivery Inspection date. Please contact Customer Care for additional copies of this form.

Emergency Request for Maintenance
Your building concierge can provide you with this form.

Contact Us

Concord CityPlace Customer Care

Address
2 D Spadina Avenue Toronto, ON M5V 3Y5

Hours
Monday-Friday 9:00 a.m. to 5:00 p.m.

Telephone/Fax/Email
(T) 416-847-3788
(F) 416-596-8762
(E) cityplacecustomercare@concordadex.com

Prompton Real Estate Services Corp.

Address
357 Front Street West Toronto, ON M5V 3S8

Hours
Monday-Friday 9:00 a.m. to 9:00 p.m.
Saturday and Sunday: 10:00 a.m. to 5:00 p.m.

Telephone/Fax/Email
(T) 416-883-3888
(F) 416-883-3887
(E) info@prompton.ca

Concord CityPlace Sales Office

Address
23 Spadina Avenue Toronto, ON M5W 3M5

Hours
Monday-Friday: 11:00 a.m. to 6:00 p.m.
Saturday and Sunday: 11:00 a.m. to 6:00 p.m.

Telephone/Fax/Email
(T) 416-813-0999
(F) 416-813-0600

Concord Adex Inc.

Address
23 Spadina Avenue Toronto, ON M5V 3M5

Hours
Monday-Friday: 9:00 a.m. to 5:00 p.m.

Telephone/Fax/Email
(T) 416-813-0333
(F) 416-813-0300